At performance design international (pdi) we have brought our consulting experience and expertise in the private sector business community to support Human and Institutional Capacity Development (HICD) in emerging and developing countries.

We have learned that in order to promote more effective foreign assistance with more sustainable impact, projects have to ensure that the targeted countries have organizations in place that reliably perform at the necessary and desired level. Often this is not the case and can only be achieved via a systematic capacity development intervention. Based on this experience we developed a specific approach to support organizations to reliably and sustainably deliver desired performance.

Thus our expertise cuts across sectors and focuses on improving and strengthening operational performance of any organization and its people in both the public and private sectors.

Together with subject matter experts we conduct comprehensive Human and Institutional Capacity Development programs from start to finish. We determine existing capacity as well as potential gaps during a systematic assessment that analyzes all the factors that influence
organizational performance. Based on this assessment, together with the targeted organization, we design interventions aiming at the biggest levers for improvement. Finally we support the implementation and train staff to make use of the new structures, systems and tools being implemented. Our experience shows that well designed efficient organizations are the ground on which people can make use of their full potential.  Instead of training people to overcome organizational deficiencies, we focus first on organization improvements. That is the only way to ensure sustainable desired performance.

We have used our expertise to conduct the following development projects:

  • HICD for Technical Colleges in South Africa (nation-wide system)
  • HICD for the Ministry of Education, Sri Lanka
  • HICD for the State Education Inspectorate of the Republic of Macedonia
  • HICD for the Bureau for the Development of Education of the Republic of Macedonia
  • HICD for the State Commission for the Prevention of Corruption of the Republic of  
  • HICD for the National Education Accreditation Center, Georgia
  • HICD for the National Assessment and Evaluation Center, Georgia
  • HICD for the General Secretariat of the Ministry of Foreign Affairs, Azerbaijan
  • HICD for Local Consultants in Georgia

We offer our services in planning, assessment, design, implementation, and evaluation on two levels of different complexity:

  • HICD to nation-wide systems (e.g. Education System)
  • HICD to public and private sector organizations (including governmental bodies,
    associations, SMEs and NGOs)

We partnered with the Performance Design Lab and founded a US based company focusing on Capacity Development: Performance Design Partners.

Download full Capability Statement



  • At this year’s ISPI conference Klaus Wittkuhn was awarded the

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New Projects

  • Germany :
    - Retailer: International Roll-out of sales management system
    - Energy provider: Support HR to transit to Business Partner Approach

  • USA
    International retailer: Design of development plans for internal consulting department and all internal consultants

  • Canada
    Energy provider: Implementation of Performance Management System together with PDL

  • Nicaragua
    Association in health care sector: Organization assessment

  • USA
    Logistics: Design of Value Chain and Core Processes, Growth Scenarios, Roadmap for organization development